The following definitions have been provided to assist users in understanding terms unique to Permits Online and the District's permits and tracking system. If you have any questions or suggestions for additions to this page please contact

Active: Active refers to the status of a permit application or a property.

An active application has been submitted for review but not approved for issuance.

A property can either be Active or Cancelled.
Activities: Activities are used to track tasks or milestones over the life of the permit. During the application phase Activities can be viewed to determine which departmental reviews have been completed and which are outstanding. After a permit is issued, Activities are used to schedule and to track the results of inspections. Registered Users will be able to request inspection Activities to their cases.
Case: An application or a permit can also be referred to as a Case.
Conditions: Conditions are typically added to a permit prior to issuance. Conditions highlight requirements that are special or unique to a specific application or property. Conditions can range from special tree protection to additional inspection requirements.
Finaled: Finaled refers to the status of an issued permit. A Finaled permit indicates that all required inspections have been completed and that refundable security deposits have been returned.
Frozen: Frozen refers to the status of an application or permit. An application or permit may be Frozen for a number of reasons. A case is Frozen after it is Finaled and there will be no more activities added. A case may be Frozen if there are unpaid fees. New activities (inspections) cannot be added until the status of Frozen is changed.
Heritage Code: The District of North Vancouver maintains an inventory of heritage and modern heritage structures. Classifications within the inventory are Designated (DES), Primary (PRI or PR2), Secondary (SEC) and Supplemental SUP or SU2. Contact the Heritage Planner at 604-990-2387 for further details.
Issued: Issued refers to the status of a permit application. A permit is issued once the application review process is complete.
Navigation Bar: The Navigation Bar is located below the District of North Vancouver masthead at the top of a web page. Typically the first line of the Navigation Bar contains general information which may be helpful to first time users or to provide additional help. The second line of the Navigation Bar provides links to various sections and services within Permits Online.
Navigation Button: Navigation Buttons are located in the Navigation Bars below the District of North Vancouver masthead at the top of a web page.
Pending Issue: Pending Issue refers to the status of a permit application. An application is Pending Issue after departmental reviews and plan checks are complete. Before the permit can be issued all other outstanding items must be addressed. These items typically include payment of fees and Homeowner Protection Office approval.
PID Number: The Property IDentification number is a 9-digit number that is unique to a property. A property may have more than one PID Number. The PID Number can be used for search functions on many of the Permits Online search pages.
Property Status: Permits Online will display property information for Active (A) and Cancelled (C) properties. Care should be taken to select a property with the correct status.
Public Users: Permits Online has two levels of access: Public and in the future Registered User. Public Users can search for and view property information and the status of applications and permits.

Public Users can access Permits Online without a user ID or password.
Registered Users: Permits Online has two levels of access: Public and in the future Registered User. Registered Users will have the same access to property and permit information as a Public User plus the ability to apply for, pay for and receive selected permits online. Registered Users will also be able to request inspections.

To become a Registered User certain information including name, business name and business licence number, Provincial contractor certification or qualification numbers, email address, civic address, telephone numbers, user ID and password must be submitted for review.
Roll Number: The Roll Number is a 9-digit number used by the Tax and Property Records department. A property may have one or more Roll Numbers. Roll Numbers can also reference one or more Parcels.
Status: The term Status appears in several locations throughout Permits Online.

Property Information:
A property may be either Active or Cancelled.

Applications or Permits:
Applications or Permits can have several statuses including: Active, Pending Issue, Issued, Finaled and Frozen.

Activities can have several statuses including:

Passed or Completed
Partial-portion of work may be covered
No entry
Tags Tags are property specific attributes, notices, alerts, conditions or warnings that may affect the future use or development of the property. Examples of tags include notice of potential soil contamination, hazardous conditions such as debris flows areas or notice that latecomer charges may apply. The Tags appearing in the District's tracking system should not be considered as an exhaustive list of conditions that might affect a property. Owners, prospective purchasers and other interested parties should conduct their own independent research to determine all conditions that may affect a property.
Zoning The Zoning establishes the permitted uses on a property as well as other important information including the maximum size of a structure and siting criteria including setbacks, height and coverage.

Click here for the condensed Single Family Zoning Guides or here for the complete Zoning Bylaw.